Asean Resort - Shiki Onsen & Spa vs Lotte Hotel Hanoi

Same City · Hanoi Distance: 30.0km
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Overview

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Asean Resort - Shiki Onsen & Spa

★★★ 3-Star
6.6 150
Hanoi
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Lotte Hotel Hanoi

★★★★★ 5-Star
9.2 12,514
Hanoi
View Details →

Live Price Comparison

Site Asean Resort - ... Lotte Hotel Hanoi
Agoda Checking Checking
Booking.com Checking Checking
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Rating Comparison by Booking Site

Site Asean Resort - ... Lotte Hotel Hanoi
Agoda
6.6 (154)
9.2 (12,584)
Booking.com
-
9.1 (908)
Trip.com
-
9.4 (296)
Overall Average
6.6 (154)
9.2 (13,788)

Strengths & Weaknesses

Asean Resort - Shiki Onsen & Spa Lotte Hotel Hanoi
Strengths Strengths
+ Pool is decent in reviews + High-floor rooms offer impressive city night views, frequently mentioned
+ Landscaping pretty and fresh air mentioned sporadically + Room cleanliness and bed comfort are repeatedly praised
+ Conference guests say location convenient for group activities + Business travelers love the diverse and tasty breakfast buffet
+ Staff's friendly and prompt service is commonly commended
+ Direct connection to Lotte department store makes shopping and dining convenient
Weaknesses Weaknesses
- Many cleanliness complaints: dust, odors, rat droppings, leaks repeated - Family reviews mention narrow beds uncomfortable with kids
- Facilities old and broken in common reviews - Some note worn shampoo or sinks in the public bath
- Staff attitude and service often criticized

Recommended For

Group travelers Nature lovers

Recommended For

Business travelers Couples Staycationers

Guest Reviews

Asean Resort - Shiki Onsen & Spa

Agoda 7.6 Family with young children

Location okay but many improvement suggestions

Shuttle shortage and cleaning issues

Agoda 5.2 Group travelers

Lack of amenities, dirty bed, flies everywhere

Agoda 4.8 Family with young children

Plenty of activities

Poor staff attitude, outdated facilities, mossy resort

Agoda 2.8 Family with teens

Room smell and damp, TV broken, dirty surroundings, leaks

Agoda 5.6 Couple

Good for conference team-building

Far from city center, no halal food

Lotte Hotel Hanoi

Trip.com 10 Couple

Top facilities, convenient location, matches Korean luxury hotels.

Trip.com 10 Business

Clean, rich breakfast, nearby supermarkets convenient, great views.

Agoda 10 Couple

Warm staff, spacious modern room, pool views, diverse breakfast.

Booking.com 4.0 Solo

Fantastic staff, excellent all services.

Expedia 10 Family

Helpful staff, arranged city tour guide.

Location Comparison

Distance: 30.0km

Asean Resort - Shiki Onsen & Spa View Details → Lotte Hotel Hanoi View Details →

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