Four Points by Sheraton Kigali vs Kigali Serena Hotel

Same City · Kigali Distance: 0.0km
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Overview

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Four Points by Sheraton Kigali

★★★★★ 5-Star
8.8 511
Kigali
View Details →

Kigali Serena Hotel

★★★★★ 5-Star
8.9 527
Kigali
View Details →

Live Price Comparison

Site Four Points by ... Kigali Serena H...
Agoda
Booking.com
Expedia
Trip.com

Rating Comparison by Booking Site

Site Four Points by ... Kigali Serena H...
Agoda
8.8 (501)
8.9 (541)
Booking.com
-
8.7 (440)
Expedia
-
9.2 (175)
Trip.com
9.1 (48)
8.9 (49)
Overall Average
8.8 (549)
8.9 (1,205)

Strengths & Weaknesses

Four Points by Sheraton Kigali Kigali Serena Hotel
Strengths Strengths
+ Reviews across sites repeatedly note spacious and clean rooms + Staff friendliness and helpfulness repeated across sites
+ Staff friendliness and good service are commonly praised + Breakfast buffet diverse and delicious in many reviews
+ Breakfast is tasty and satisfying in many reviews + Beautiful and enjoyable pool praised often
+ Convenient location for nearby attractions and facilities + Clean and spacious rooms commonly noted as comfortable
+ Strong sense of safety and quietness
Weaknesses Weaknesses
- Some reviews complain about rude staff attitudes - Rooms and facilities dated, need maintenance complaints
- Mentions of no support for company invoicing - Bathroom sink/shower issues repeatedly mentioned

Recommended For

Business travelers Families Couples

Recommended For

Business travelers Families Couples

Guest Reviews

Four Points by Sheraton Kigali

Trip.com 10 Other

Clean hygiene, safe, good service

Trip.com 9.5 Business

Spacious room, good breakfast

Trip.com 10 Solo

Huge room with amenities, friendly staff, good location

Agoda 9.2 Solo

Well-trained staff, excellent breakfast

Agoda 10 Couple

Helpful staff with full support

Kigali Serena Hotel

Trip.com 10 Business

Excellent staff service and impressive breakfast

Expedia 10 Couple

Friendly staff, stunning pool, great breakfast

Booking.com 10 Solo

Beautiful pool, fabulous breakfast, amazing staff

Agoda 10 Couple

Clean rooms and excellent service

Trip.com 4 Couple

Small rooms, average service, not 5-star value

Location Comparison

Distance: 0.0km

Four Points by Sheraton Kigali View Details → Kigali Serena Hotel View Details →

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