Kigali Serena Hotel vs Four Points by Sheraton Kigali

Same City · Kigali Distance: 0.0km
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Overview

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Kigali Serena Hotel

★★★★★ 5-Star
8.9 527
Kigali
View Details →

Four Points by Sheraton Kigali

★★★★★ 5-Star
8.8 511
Kigali
View Details →

Live Price Comparison

Site Kigali Serena H... Four Points by ...
Agoda
Booking.com
Expedia
Trip.com

Rating Comparison by Booking Site

Site Kigali Serena H... Four Points by ...
Agoda
8.9 (541)
8.8 (501)
Booking.com
8.7 (440)
-
Expedia
9.2 (175)
-
Trip.com
8.9 (49)
9.1 (48)
Overall Average
8.9 (1,205)
8.8 (549)

Strengths & Weaknesses

Kigali Serena Hotel Four Points by Sheraton Kigali
Strengths Strengths
+ Staff friendliness and helpfulness repeated across sites + Reviews across sites repeatedly note spacious and clean rooms
+ Breakfast buffet diverse and delicious in many reviews + Staff friendliness and good service are commonly praised
+ Beautiful and enjoyable pool praised often + Breakfast is tasty and satisfying in many reviews
+ Clean and spacious rooms commonly noted as comfortable + Convenient location for nearby attractions and facilities
+ Strong sense of safety and quietness
Weaknesses Weaknesses
- Rooms and facilities dated, need maintenance complaints - Some reviews complain about rude staff attitudes
- Bathroom sink/shower issues repeatedly mentioned - Mentions of no support for company invoicing

Recommended For

Business travelers Families Couples

Recommended For

Business travelers Families Couples

Guest Reviews

Kigali Serena Hotel

Trip.com 10 Business

Excellent staff service and impressive breakfast

Expedia 10 Couple

Friendly staff, stunning pool, great breakfast

Booking.com 10 Solo

Beautiful pool, fabulous breakfast, amazing staff

Agoda 10 Couple

Clean rooms and excellent service

Trip.com 4 Couple

Small rooms, average service, not 5-star value

Four Points by Sheraton Kigali

Trip.com 10 Other

Clean hygiene, safe, good service

Trip.com 9.5 Business

Spacious room, good breakfast

Trip.com 10 Solo

Huge room with amenities, friendly staff, good location

Agoda 9.2 Solo

Well-trained staff, excellent breakfast

Agoda 10 Couple

Helpful staff with full support

Location Comparison

Distance: 0.0km

Kigali Serena Hotel View Details → Four Points by Sheraton Kigali View Details →

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