The Pontchartrain Hotel vs Embassy Suites by Hilton New Orleans

Same City · New Orleans (LA) Distance: 1.7km
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Overview

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The Pontchartrain Hotel

★★★★ 4-Star
8.7 80
New Orleans (LA)
View Details →

Embassy Suites by Hilton New Orleans

★★★ 3-Star
8.1 64
New Orleans (LA)
View Details →

Live Price Comparison

Site The Pontchartra... Embassy Suites ...
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Booking.com Checking Checking
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Rating Comparison by Booking Site

Site The Pontchartra... Embassy Suites ...
Agoda
8.5 (96)
8.5 (2,520)
Booking.com
8.2 (264)
8.0 (1,032)
Expedia
8.8 (1,007)
8.2 (2,195)
Trip.com
8.7 (101)
8.0 (106)
Overall Average
8.7 (1,468)
8.1 (5,853)

Strengths & Weaknesses

The Pontchartrain Hotel Embassy Suites by Hilton New Orleans
Strengths Strengths
+ Excellent location directly on the St. Charles streetcar line + Reviews across sites repeatedly praise the friendly and helpful staff
+ Charming, artistic atmosphere and vintage interior design + Free breakfast and evening happy hour drinks and snacks satisfy many
+ High-quality on-site facilities including a rooftop bar and jazz bar + Walking distance to convention center and cruise terminal suits business and cruise travelers
+ Groups and families note spacious and comfortable suite rooms
Weaknesses Weaknesses
- Outdated bathroom facilities and drainage issues in some rooms - Complaints about outdated rooms needing renovation repeat
- Inconsistent housekeeping services - Cleanliness issues like hair, dust, and ceiling stains appear in several reviews
- Complaints regarding check-in confusion and unexpected additional fees - Check-in errors with small or poor-condition rooms are mentioned

Recommended For

Couples History Enthusiasts

Recommended For

Business travelers Families Cruise travelers Groups

Guest Reviews

The Pontchartrain Hotel

Agoda 10.0 Couple

Perfect location, spacious and clean rooms, friendly staff.

Trip.com 10.0 Other

Great jazz band performance and a very special hotel atmosphere.

Agoda 4.0 Family

Outdated bathroom facilities and rude service. Lack of transparency regarding resort fees.

Embassy Suites by Hilton New Orleans

Expedia 8.0 Couple

Staff friendly and helpful

Rooms need updates

Expedia 10.0 Family

3-block walk post-cruise, great breakfast and staff

Agoda 10.0 Group

Early check-in, free breakfast/happy hour, top staff

Agoda 10.0 Solo

Great location near convention/casino, excellent breakfast

Trip.com 10.0 Friends

Great balcony view, walking to convention center

Location Comparison

Distance: 1.7km

The Pontchartrain Hotel View Details → Embassy Suites by Hilton New Orleans View Details →

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