Hotel Analysis
Based on 2 sites · 24 reviews
Located in Saitama, this is an adult-only accommodation. Reviews frequently highlight issues regarding booking confirmation processes and poor on-site customer service.
Cleanliness is a recurring concern. Multiple guests have reported hygiene issues in the bathrooms and dust on the floors, along with mentions of lingering cigarette odors in some rooms.
Regarding facilities, guests have noted maintenance issues such as malfunctioning remote controls and unavailable VOD services. There are also reports of discrepancies between the prices advertised during booking and the final amounts charged, suggesting that guests should verify details in advance.
Strengths
Some guests appreciated the availability of a water dispenser in the room
Good to Know
Frequent reports of booking confirmation issues and unfriendly staff responses
Repeated complaints regarding poor bathroom hygiene and floor cleanliness
Lack of maintenance for in-room equipment such as remote controls and VOD services
Recommended For
N/A — Due to recurring issues with management and service reported in reviews, caution is advised.
Ratings by Booking Site
Overall 4.9/10 · 2 sites · Based on 24 reviews
Guest Reviews
2 booking sites · 24 reviews
Frequently Mentioned
Booking.com
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Couple
Booking.com
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Solo
Nearby
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FAQ
Some guests have reported confusion during the booking confirmation process. It is recommended to double-check your reservation details before arrival.
There are recurring complaints regarding cleanliness, specifically concerning bathroom hygiene and dust on the floors.
Free parking is provided, though some guests have noted that the space is narrow.
Some guests have mentioned issues with equipment such as remote controls and VOD services not working.
Yes, it operates as an adult-only facility and does not accommodate children.


