Hotel Analysis
Based on 2 sites · 21 reviews
Located on a hill in Hakone, this holiday home offers spacious accommodations for large groups and private outdoor hot springs. Some guests appreciate the views of Mt. Fuji and the private onsen experience, finding it a suitable setting for a relaxing time in nature.
However, maintenance issues are a recurring theme. Multiple reviews point to poor cleanliness, the presence of insects, and insufficient heating. Furthermore, the lack of entertainment facilities like TVs or projectors, combined with communication difficulties during check-in and unclear instructions, often leads to guest frustration.
Overall, while the property has potential, there are significant concerns regarding operations and maintenance. It is better suited for large groups who prioritize space and private onsen access over a polished, hotel-like experience.
Strengths
Spacious rooms with views of Mt. Fuji
Private outdoor hot spring experience
Layout suitable for large groups
Good to Know
Poor cleanliness and insect issues
Cold temperatures due to insufficient heating
Confusing check-in process and unprofessional communication
Recommended For
Large groups — The property has multiple bedrooms and a spacious layout suitable for group travel.
Ratings by Booking Site
Overall 6.1/10 · 2 sites · Based on 21 reviews
Guest Reviews
2 booking sites · 21 reviews
Frequently Mentioned
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FAQ
Yes, there is a private outdoor onsen. While many guests enjoy it, some reviews mention potential issues with water temperature control.
The property is located on a hill, making walking difficult. It is highly recommended to have a car and bring necessary groceries in advance.
With 5 bedrooms, it is spacious enough for large groups. However, please consider the mixed reviews regarding cleanliness and maintenance before booking.
Unfortunately, there are no TVs or projectors. The property is designed for a quiet retreat in nature.
There is often no staff on-site, which can lead to confusion. Please check your check-in instructions carefully and contact the host in advance if you have questions.


