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Hotel Analysis
Based on 4 sites · 1,723 reviews
A 4-star apartment hotel in Cau Giay, Hanoi. Guest reviews frequently highlight the spacious and clean rooms.
Reviews across booking sites praise the varied and delicious breakfast buffet. Staff are often noted for being friendly and helpful. Laundry machines and kitchen facilities make it convenient for longer stays.
However, complaints recur about the 20-30 minute taxi ride to the Old Quarter or city center. Airport is close, but Grab or taxis are needed for sightseeing. Some mention small gym or faulty hairdryers.
Suits families or business travelers seeking a quiet stay.
Strengths
Reviews across sites repeatedly praise spacious and clean rooms
Many evaluations highlight the varied and delicious breakfast buffet
Staff friendliness and helpfulness are commonly mentioned
Laundry and kitchen facilities are convenient for families or long stays
Good to Know
Complaints repeat about 20-30 min taxi to Old Quarter or city center
Gym is small according to some reviews
Some rooms have faulty hairdryers
Recommended For
Families — Spacious rooms, laundry, varied breakfast repeated in family reviews
Business travelers — Quiet location, easy business access, helpful staff boost satisfaction
Long-stay guests — Kitchen and laundry facilities praised for convenience
Ratings by Booking Site
Overall 8.7/10 · 3 sites · Based on 1,723 reviews
Guest Reviews
3 booking sites · 1,723 reviews
Frequently Mentioned
Agoda
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Family with young children
Agoda
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Family with young children
Trip.com
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Business
Booking.com
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Couple
Expedia
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Family
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FAQ
What are the check-in/check-out times at Novotel Suites Hanoi?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Novotel Suites Hanoi has received a rating of 8.7/10 from 1,259 guests.