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Hotel Analysis
Based on 2 sites · 1,796 reviews
A 4.5-star hotel near Hoan Kiem Lake in Hanoi. Guest reviews repeatedly praise the clean rooms and comfortable beds.
Reviews across booking sites highlight the pool, jacuzzi, and sauna facilities. Staff friendliness and good shower facilities are often mentioned. The location is quiet, about 10 minutes by taxi or Grab from the Old Quarter.
Some reviews note narrow bathrooms and slippery floors. Sauna occasionally not working and inconsistent staff service are mentioned. Cash deposit requirement surprised some.
Suitable for families or couples to relax and enjoy facilities.
Strengths
Many reviews say rooms are clean and beds are cozy
Pool and jacuzzi great for relaxing after sightseeing
Shower pressure and temperature are excellent often mentioned
Staff friendly and helpful in reviews
Good to Know
Bathrooms narrow and floors slippery in complaints
Sauna not working in several reviews
Some staff service inconsistent and poor communication
Recommended For
Couples — Many reviews enjoy comfortable beds and facilities for relaxation
Families — Kids love the pool and location convenient for sightseeing
Business travelers — Easy city access and quiet praised repeatedly
Ratings by Booking Site
Overall 8.7/10 · 1 sites · Based on 1,796 reviews
Guest Reviews
1 booking sites · 1,796 reviews
Frequently Mentioned
Trip.com
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Solo traveler
Trip.com
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Family
Agoda
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Couple
Agoda
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Family with kids
Agoda
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Group
추천 영상
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FAQ
What are the check-in/check-out times at The Lapis Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
The Lapis Hotel has received a rating of 8.7/10 from 1,783 guests.