Hotel Analysis
Based on 3 sites · 673 reviews
Tokyo Marriott Hotel in Shinagawa is a 5-star property. Guests commonly note spacious and comfortable rooms in reviews.
Reviews across sites frequently praise friendly staff and service. Free shuttle to Shinagawa Station is convenient, with high marks for breakfast quality and bedding comfort. Business travelers appreciate the airport proximity and work amenities.
Some reviews mention lack of dining options nearby, room odors, maintenance issues, and poor customer response. High-floor lounge absence and check-in waits are also noted.
Suits business travelers, drivers, and those prioritizing comfortable rooms.
Strengths
Many reviews note spacious rooms and comfortable bedding
Staff service and friendliness praised repeatedly
Free shuttle to Shinagawa Station is convenient per reviews
Breakfast quality highly rated in several reviews
Good to Know
Lack of nearby dining options mentioned in several reviews
Room odors, mold, and maintenance issues noted repeatedly
No high-floor lounge and poor customer response mentioned
Recommended For
Business travelers — Airport proximity, shuttle, and work convenience highly rated in reviews
Couples — Spacious rooms and service satisfaction in reviews
Drivers — Convenient parking mentioned in reviews
Ratings by Booking Site
Overall 8.4/10 · 3 sites · Based on 673 reviews
Guest Reviews
3 booking sites · 673 reviews
Frequently Mentioned
Trip.com
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Business
Trip.com
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Couple
Trip.com
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Business
Agoda
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Business
Expedia
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Solo
Location
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Mount Fuji Panoramic Day Trip (From Tokyo)
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FAQ
How to get to Shinagawa Station?
Free shuttle available. Reviews say it's convenient.
Many eateries nearby?
Several reviews note few dining options. Hotel convenience store available.
Close to airport?
About 20 min drive from Haneda. Business guests find it handy.
How's breakfast?
Many say fresh and tasty. Lounge access possible.
Parking available?
On-site parking. Convenient for drivers.
Room cleanliness?
Generally good, but some odor/mold complaints.