Hotel Analysis
Based on 4 sites · 5,431 reviews
Located in the heart of downtown Cleveland, this hotel is housed in a historic building that offers a unique architectural charm. Guests consistently praise the complimentary breakfast and the evening 'Kickback' service, which provides food and drinks. Its central location makes it an ideal base for walking to nearby attractions and dining spots.
Rooms are generally described as spacious and well-maintained, with many guests highlighting the friendly and attentive staff. The indoor pool and hot tub are frequently cited as favorite amenities, especially among families traveling with children.
Some guests have noted issues with noise in certain rooms, particularly those on lower floors or near high-traffic areas. Additionally, parking is exclusively available via valet service, which is a point to consider for those driving.
Strengths
Complimentary breakfast and evening kickback services are highly valued for their convenience and value
Excellent downtown location allows for easy walking access to major attractions and dining
Staff members are consistently praised for being friendly and attentive
The historic building's charm and overall room cleanliness are frequently noted
Good to Know
Some guests reported noise issues in lower-floor rooms or those near high-traffic areas
Parking is limited to valet service only, which can cause confusion for some guests
Recommended For
Families — The pool, hot tub, and complimentary meal services are highly convenient for traveling with children
Sightseers — The central location makes it easy to explore major attractions on foot
Ratings by Booking Site
Overall 9.2/10 · 4 sites · Based on 5,431 reviews
Guest Reviews
4 booking sites · 5,431 reviews
Frequently Mentioned
Agoda
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Expedia
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Couple
Trip.com
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Family
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FAQ
Yes, complimentary breakfast is provided for all guests. Additionally, an evening 'Kickback' service with free food and drinks is offered, which is highly appreciated by guests.
The hotel offers valet parking services. Please note that there is a fee for this service, so it is recommended to check the details in advance.
Yes, it is very family-friendly. The indoor pool and hot tub are popular amenities for families traveling with children.
Yes, the hotel is centrally located in downtown, making it easy to walk to major landmarks like the Rock & Roll Hall of Fame and the convention center.
Some guests have reported noise in lower-floor rooms or those near corridors. If you prefer a quieter room, it is recommended to request one during booking.



















