Hotel Analysis
Based on 4 sites · 4,634 reviews
This 5-star Oriental hotel is located in the heart of Kobe. Guests frequently mention that rooms are spacious, clean, and offer impressive harbor views. The front desk on the 17th floor provides great scenery right from check-in.
Across booking sites, service is praised as attentive and friendly. Breakfast and steakhouse food, especially traditional Japanese breakfast or French toast, get repeated compliments. Reviews often note excellent soundproofing, quiet atmosphere, high-quality bathrooms, and amenities. Its proximity to Daimaru department store is convenient for business travelers and couples for shopping and dining.
However, it's a 10-15 minute walk from Sannomiya Station, so travelers with luggage prefer taxis. Some mention hair left after cleaning. The hotel has an older style, not fully modern.
Best for couples, business travelers, and adults who enjoy shopping.
Strengths
Rooms are spacious, clean with great harbor views mentioned often
Attentive and friendly staff service praised repeatedly
High-quality breakfast and restaurant food commonly noted
Excellent soundproofing and quiet atmosphere frequently mentioned
Convenient near Daimaru for shopping and dining
Good to Know
10-15 min walk from Sannomiya Station inconvenient with luggage
Some reviews note hair left after cleaning
Hotel feels somewhat dated and not fully modern
Recommended For
Couples — Many satisfied reviews for birthdays with upgrades and scenic rooms
Business travelers — Convenient location, quiet rooms, late checkout praised for post-work rest
Shopping enthusiasts — Near Daimaru, easy access and upscale vibe well-reviewed
Friends — Good service, breakfast, steakhouse night views recommended often
Ratings by Booking Site
Overall 9.3/10 · 5 sites · Based on 4,682 reviews
Guest Reviews
5 booking sites · 4,682 reviews
Frequently Mentioned
Expedia
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Couple
Trip.com
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Friends
Agoda
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Business
Booking.com
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Couple
Trip.com
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Family
Nearby
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FAQ
What are the check-in/check-out times at THE ORIENT?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
THE ORIENT has received a rating of 9.3/10 from 1,638 guests.