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Hotel Analysis
Based on 4 sites · 1,411 reviews
A 3.5-star hotel right by Hoan Kiem Lake in Hanoi's Old Quarter. Guests frequently mention how convenient it is to the lake, shops, and restaurants.
Reviews across sites praise the friendly staff who help with taxis and recommendations. Rooms are described as spacious and clean, with comfortable beds. Lake views are a highlight.
However, the building and furniture feel outdated and need renovation. Bathroom drainage issues, mold, and noise in some rooms are common complaints.
Suits couples or solo travelers prioritizing location and value.
Strengths
Many reviews praise proximity to Hoan Kiem Lake, Old Quarter shops, and restaurants for easy access
Staff are frequently called friendly and helpful with taxis and local tips
Rooms noted as spacious, clean, with comfortable beds in multiple reviews
Lake views are highlighted in several comments
Good to Know
Building and furniture outdated, needing renovation is a common complaint
Bathroom drainage issues, mold, and rust repeatedly mentioned
Noise in some rooms and broken TV issues noted
Recommended For
Couples — Many couple reviews enjoy lake views and location convenience
Solo travelers — Solo reviews praise staff help and nearby food options
Groups — Groups satisfied with value and spacious rooms
Ratings by Booking Site
Overall 7.5/10 · 1 sites · Based on 1,411 reviews
Guest Reviews
1 booking sites · 1,411 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Solo
Booking.com
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Solo
Expedia
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Solo
Trip.com
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Couple
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FAQ
What are the check-in/check-out times at Lakeside Palace Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Lakeside Palace Hotel has received a rating of 7.5/10 from 1,403 guests.