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Hotel Analysis
Based on 4 sites · 1,838 reviews
This 5-star residence opened in 2023 inside Imago Mall in Kota Kinabalu. Guests frequently praise its direct mall connection and spotless rooms.
Reviews across sites highlight 'instant WhatsApp responses from friendly staff' and 'modern, clean rooms.' Thoughtful amenities like Dyson hairdryers, earplugs, power banks, and free laundry are commonly mentioned. The pool and gym are refreshing.
Some note airplane and road noise due to the airport proximity. Earplugs help, but sensitive sleepers should consider it.
Perfect for shopping-loving couples or families.
Strengths
Direct Imago Mall access makes shopping and dining convenient, as many reviews note
Rooms are spotless with modern design and thoughtful amenities
Friendly service via instant WhatsApp responses and free laundry get repeated praise
Pool and gym facilities are refreshing per reviews
Good to Know
Airplane noise from nearby airport mentioned in reviews
Road noise and AC unit vibrations noted as issues
Shallow sink causes water splashing, per some complaints
Recommended For
Couples — Imago Mall location and romantic room design highly satisfy couples in reviews
Families — Free laundry and mall access praised as convenient in family reviews
Shoppers — Direct mall link is a top strength for shopping-focused travelers
Ratings by Booking Site
Overall 9.5/10 · 4 sites · Based on 1,838 reviews
Guest Reviews
4 booking sites · 1,838 reviews
Frequently Mentioned
Trip.com
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Couple
Trip.com
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Couple
Booking.com
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Solo
Agoda
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Couple
Agoda
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Family
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Nearby
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FAQ
What are the check-in/check-out times at Ritz Residence @ Imago Mall Loft B?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Ritz Residence @ Imago Mall Loft B has received a rating of 9.5/10 from 1,168 guests.