Hotel Analysis
Based on 3 sites · 814 reviews
A 3-star ryokan nestled in the nature of Tokamachi. Guest reviews frequently highlight the staff's kindness and the comfort of the onsen.
Across booking sites, comments like 'staff are so friendly' and 'shuttle service is convenient' repeat. Ski resort and station shuttles are flexible, making travel easy. Dinner and breakfast buffets are tasty, with families noting kids enjoyed them. Rooms are clean and warm, with couples praising the snowy views.
Some reviews mention small rooms or private onsen not worth the extra cost. A few note discrepancies between room photos and reality.
Ideal for ski trips, families, pet owners, and couples seeking onsen relaxation.
Strengths
Overwhelming reviews praise the extremely kind and attentive staff service
Convenient shuttle to ski resorts and station makes travel easy, repeatedly mentioned
Clean and comfortable onsen facilities with impressive snowy views
Delicious dinner and breakfast buffet enjoyed even by kids, per family reviews
Clean and cozy rooms frequently noted by couples
Good to Know
Some complaints about small rooms or low ceilings risking head bumps
Private onsen not worth the extra cost per some reviews
Recommended For
Skiers — Shuttle service, proximity to resorts, and gear rental praised in reviews
Families — Free stay for kids, tasty meals, and kind staff repeatedly mentioned
Couples — Clean onsen and snowy view rooms called romantic
Pet owners — Allows up to 3 pets with pet-friendly vibe in multiple reviews
Ratings by Booking Site
Overall 9.2/10 · 3 sites · Based on 814 reviews
Guest Reviews
3 booking sites · 814 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Couple
Booking.com
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Solo
Trip.com
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Family
Agoda
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Family with teens
Nearby
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FAQ
What are the check-in/check-out times at Maruyama Onsen Kojyokan?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Maruyama Onsen Kojyokan has received a rating of 9.3/10 from 148 guests.