Hotel Analysis
Based on 3 sites · 3,965 reviews
A 3-star boutique hotel right in the heart of Hanoi's Old Quarter. Guests rave most about the 'prime location.' Hoan Kiem Lake, streets, restaurants, and shops are all walkable.
Reviews across sites highlight friendly staff repeatedly. Staff like Mei or Tom give spot recommendations and help with tour bookings. Rooms are clean with comfy beds. Soundproofing is iffy, but it's quiet late at night.
Old Quarter noise in evenings is a common gripe. Some mention peeling wall paint, bathroom mold, or inconsistent hot water as dated issues. Small rooms without windows disappoint too.
Suits budget solo or couple travelers. Great for short stays focused on exploring the Old Quarter.
Strengths
Old Quarter central spot makes Hoan Kiem Lake, sights, eateries walkable, per many reviews
Staff super friendly, helping with recs and tours repeatedly mentioned
Rooms clean with comfy beds is a common praise
Great value for money across reviews
Good to Know
Old Quarter evening street noise common complaint in reviews
Poor soundproofing, peeling paint or bathroom mold noted
Inconsistent hot water, small rooms without windows repeated gripes
Recommended For
Solo travelers — Solo reviews highlight convenient location, staff help, value repeatedly
Couples — Couples note walkable exploration and clean rooms as comfy
Friends — Friends praise Old Quarter access and friendly staff in reviews
Ratings by Booking Site
Overall 8.3/10 · 2 sites · Based on 3,965 reviews
Guest Reviews
2 booking sites · 3,965 reviews
Frequently Mentioned
Booking.com
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Couple
Agoda
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Couple
Agoda
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Solo
Trip.com
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Solo traveler
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FAQ
What are the check-in/check-out times at Mai Charming Hotel and Spa?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Mai Charming Hotel and Spa has received a rating of 8.3/10 from 2,956 guests.