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Hotel Analysis
Based on 3 sites · 602 reviews
A 2-star hotel in central Labuan. Guests frequently mention the staff's friendliness and easy access to downtown.
Reviews across sites repeat that 'rooms are spacious and clean', with good AC and showers. Walking distance to shops and eateries makes it convenient, and it's 15 minutes from the airport, satisfying business travelers and families. Front desk quickly handles issues like AC breakdowns by switching rooms.
However, the building feels old with worn facilities. Some reviews note water leaks, cockroaches, room smells, and dim lighting. Cleaning is basic but misses details.
Suits families or budget short stays. Good pick for those prioritizing location and value.
Strengths
Staff are friendly and quick to respond to issues, as many reviews note
Rooms are spacious, clean, with comfortable AC and showers repeated in reviews
Central location with shops and eateries walking distance for easy access
Close to airport, useful for business or short trips
Good value for families frequently mentioned
Good to Know
Old building with worn and broken facilities complained about
Some rooms have water leaks, cockroaches, and smells repeated in reviews
Dim lighting and lack of amenities noted
Recommended For
Families — Spacious rooms, friendly staff, and free child stays satisfy family reviews
Business travelers — Near airport and downtown for easy travel in business reviews
Budget travelers — Good value with solid basics repeated
Ratings by Booking Site
Overall 8.4/10 · 3 sites · Based on 602 reviews
Guest Reviews
3 booking sites · 602 reviews
Frequently Mentioned
Agoda
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Group
Agoda
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Family with young children
Trip.com
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Family
Expedia
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Couple
Trip.com
·
Couple
추천 영상
Nearby
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FAQ
What are the check-in/check-out times at SARA HOTEL?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
SARA HOTEL has received a rating of 8.3/10 from 570 guests.