Hotel Analysis
Based on 2 sites · 258 reviews
A 3-star lodge-style accommodation nestled in Hakuba's nature. Guests frequently praise the staff's friendliness, especially manager Apple who provides detailed info on ski resorts and transport tips.
Reviews across sites highlight spacious and clean rooms, convenient communal lounge and drying room. Breakfast changes daily and scores high, with 7-11 and bus stops within walking distance making ski trips easy. Families and couples especially appreciate the comfort.
Some mention facilities feeling a bit dated and no bidet, a common expectation in Japan. It's a bit away from the center, so car or shuttle needed.
Ideal for ski or hiking trips, family vacations.
Strengths
Staff, especially manager Apple, are super friendly and helpful with ski info and transport, mentioned repeatedly
Rooms are spacious, clean, and have a cozy cottage feel
Breakfast is hearty and changes daily, highly praised
Close to 7-11, bus stops, and restaurants for easy access
Ski gear drying room and communal lounge are practical
Good to Know
Facilities feel a bit dated and old
No bidet, unlike typical Japanese hotels
Not central, needs car or shuttle for easy access
Recommended For
Families — Family reviews with kids praise staff help, spacious rooms, and breakfast
Couples — Couples highlight cozy vibe and convenient location
Skiers — Proximity to buses and drying room, plus staff tips make it great for ski trips
Ratings by Booking Site
Overall 8.9/10 · 2 sites · Based on 258 reviews
Guest Reviews
2 booking sites · 258 reviews
Frequently Mentioned
Agoda
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Family with young children
Agoda
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Family with young children
Booking.com
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Family
Booking.com
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Family
Agoda
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Family with young children
Nearby
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FAQ
What are the check-in/check-out times at Seventh Heaven Hakuba?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Seventh Heaven Hakuba has received a rating of 8.6/10 from 30 guests.