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Hotel Analysis
Based on 3 sites · 4,797 reviews
A 3-star hotel inside Kota Kinabalu City Mall. Guests frequently mention the convenience of direct access to shopping and dining in the mall.
Reviews across sites highlight abundant nearby eateries and convenience stores, making it easy without extra travel. Staff are consistently praised for being friendly and responsive. Rooms are generally clean, beds comfortable, and showers good.
Some complaints note toilet or corridor cigarette smells, AC malfunctions, and spotty cleaning. Parking is limited. It's a bit away from the city center, so taxis may be needed.
Suits shoppers, foodies, and budget families.
Strengths
Direct mall connection makes shopping and dining effortless, per many reviews
Easy access to nearby eateries and shops is repeatedly praised
Staff friendliness and responsiveness is commonly noted
Rooms are clean with comfortable beds
Good to Know
Toilet or corridor cigarette smells mentioned in reviews
AC breakdowns and spotty cleaning noted repeatedly
Limited parking space complaints
Recommended For
Shoppers — Direct mall access praised for easy dining and shopping
Families — Convenient amenities nearby and helpful staff in family reviews
Budget travelers — Good value for location and basics repeatedly noted
Ratings by Booking Site
Overall 7.8/10 · 3 sites · Based on 4,797 reviews
Guest Reviews
3 booking sites · 4,797 reviews
Frequently Mentioned
Agoda
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Business traveler
Agoda
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Couple
Trip.com
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Friends
Booking.com
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Solo
Trip.com
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Couple
추천 영상
Nearby
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FAQ
What are the check-in/check-out times at Celyn Hotel City Mall?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Celyn Hotel City Mall has received a rating of 7.8/10 from 4,348 guests.