Hotel Analysis
Based on 3 sites · 1,655 reviews
Located in the Gora area of Hakone, this hotel offers a traditional ryokan-style experience. Guests consistently praise the cleanliness of the rooms and the refined Japanese course meals. The private in-room onsens and the complimentary beverage and snack services provided throughout the hotel are frequently highlighted as major highlights.
Across various booking platforms, guests often commend the attentive and kind service provided by the staff. The comfort of walking barefoot on tatami-matted corridors and the complimentary late-night ramen service contribute to a highly positive guest experience.
However, many reviews mention the steep uphill path from Gora Station to the hotel. As this can be challenging with heavy luggage, it is recommended to use luggage forwarding services or travel light to ensure a smoother arrival.
Strengths
Private in-room onsens allow for relaxing and secluded bathing
Complimentary drinks, snacks, ice cream, and late-night ramen service are highly appreciated
Many guests praise the kind and attentive service provided by the staff
The breakfast and dinner course meals are refined and high-quality
Good to Know
The steep uphill path from Gora Station to the hotel is frequently noted as difficult for walking
Recommended For
Couples — High satisfaction for anniversary trips due to private in-room onsens and refined dining
Relaxation Seekers — Ideal for those who value staying within the hotel, thanks to lounge services and onsen facilities
Ratings by Booking Site
Overall 9.4/10 · 3 sites · Based on 1,655 reviews
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Suiun has received a rating of 9.4/10 from 688 guests.