Hotel Analysis
Based on 4 sites · 382 reviews
A new 4-star riverfront resort on the banks of Hoi An. Guests frequently mention the 'peaceful and relaxing atmosphere' in reviews. It's in a quiet village, about 10-20 minutes by taxi to Hoi An Old Town, giving it a true retreat feel.
Reviews across booking sites repeatedly praise the staff's kindness and attentive service. They prepare birthday cakes, book tours, arrange airport pickups, and offer welcome drinks at check-in—the hospitality stands out. The pool and spa get 'heavenly' rave reviews, and rooms are described as clean and beautifully designed. Bike rentals make exploring nearby easy.
Some reviews note the restaurant and breakfast are better outside in Hoi An. As a small resort, facilities are limited in variety. Villas occasionally have issues like weak upstairs shower pressure or insects.
Ideal for couples or families seeking quiet relaxation. Families with kids show particularly high satisfaction.
Strengths
Staff's kindness and attentive service is repeatedly mentioned in all reviews
Peaceful and quiet atmosphere, strong on relaxing rest
Pool and spa get many 'heavenly' reviews
Rooms are consistently praised as clean and beautifully designed
Bike rentals and tour assistance make it convenient
Good to Know
Restaurant and breakfast lack variety, better outside Hoi An per some reviews
Limited facilities as a small resort
Recommended For
Couples — Romantic riverfront location and relaxing vibe repeated in reviews
Families — Free child stay, villa options, staff care high in family reviews
Relaxation seekers — Quiet village + spa/pool strong for rest-focused travelers
Ratings by Booking Site
Overall 9.5/10 · 4 sites · Based on 418 reviews
Guest Reviews
4 booking sites · 418 reviews
Frequently Mentioned
Booking.com
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Couple
Agoda
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Family with young children
Trip.com
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Family
Agoda
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Couple
Booking.com
추천 영상
Nearby
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Hoi An Popular Tours & Activities
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Sứ Retreat Hoi An - Riverfront Resort has received a rating of 9.3/10 from 199 guests.