Hotel Analysis
Based on 9 sites · 1,289 reviews
A 2.5-star small business hotel in central Motomachi, Kobe. Guests most often mention the convenience of being near the station and Chinatown for easy access and dining.
Reviews across sites repeatedly praise the 'friendly staff who handle luggage well.' Rooms are compact Japanese-style but equipped with basics and clean. Business travelers and solo guests are especially satisfied with the location.
However, complaints include 'small and dated rooms,' 'bathroom cleaning or odor issues,' and 'cigarette smell in smoking rooms.' Families find the space lacking.
Perfect for tourists or business folks exploring central Kobe.
Strengths
Lots of reviews praise easy access to Motomachi Station and Chinatown for travel and food
Repeated praise for friendly staff and good luggage storage
Rooms small but clean with all basic facilities
High satisfaction for tourists due to walking distance to shopping and sights
Good to Know
Multiple reviews complain rooms are small and facilities dated
Bathroom cleaning issues or mold smells noted
Smoking room cigarette odor and ventilation problems repeated
Recommended For
Solo travelers — Small rooms but high satisfaction with location and staff per reviews
Business travelers — Near station for easy travel and good luggage service repeated
Couples — Good access to Chinatown food and shopping
Tourists — Convenient walking distance to Kobe sights
Ratings by Booking Site
Overall 7.2/10 · 4 sites · Based on 1,289 reviews
Guest Reviews
4 booking sites · 1,289 reviews
Frequently Mentioned
Trip.com
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Business
Trip.com
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Couple
Expedia
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Solo
Agoda
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Solo
Booking.com
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Couple
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Smile Hotel Kobe Motomachi has received a rating of 7.4/10 from 556 guests.