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Hotel Analysis
Based on 5 sites · 1,182 reviews
A 2-star small hotel near West Lake in Hanoi. Guests frequently mention 'spacious and clean rooms' in reviews. Staff friendliness is repeatedly highlighted.
Reviews across sites commonly praise 'great for walking around West Lake with many nearby restaurants.' Convenient access to Lotte Mall and airport bus stops is noted. Free parking and daily cleaning are satisfying points.
However, some complaints about cleanliness exist, like mold, odors, and inconsistent cleaning. It's far from the city center with narrow access roads, and English communication can be challenging. Top floors lack elevator access.
Suitable for those relaxing around West Lake or traveling by car. Solo travelers and couples report higher satisfaction.
Strengths
Rooms are spacious and clean, repeated across sites
Staff friendly and helpful, common praise
Near West Lake and restaurants, convenient for walks and meals
Free parking and near airport bus for easy access
Good value for room facilities
Good to Know
Mold, odors, inconsistent cleaning complaints
Far from center, narrow access roads inconvenient
English communication challenges mentioned
Recommended For
Solo travelers — Convenient location, friendly staff, clean rooms praised
Couples — Spacious rooms and West Lake relaxation repeated
Drivers — Free parking and airport access well-noted
Short-term business — Value and basic facilities satisfying
Ratings by Booking Site
Overall 7.9/10 · 3 sites · Based on 1,180 reviews
Guest Reviews
3 booking sites · 1,180 reviews
Frequently Mentioned
Expedia
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Couple
Agoda
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Solo
Agoda
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Family
Trip.com
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Business
Booking.com
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Group
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FAQ
What are the check-in/check-out times at Aloha Hotel Hanoi?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Aloha Hotel Hanoi has received a rating of 7.9/10 from 834 guests.