Hotel Analysis
Based on 4 sites · 2,992 reviews
A 3.5-star convention hotel in downtown Springfield. Reviews from campus visitors and business travelers frequently highlight the convenience of its location near Missouri State University (MSU) and downtown.
Across booking sites, guests repeatedly praise the friendly staff, clean rooms, and comfortable beds. The pretty lobby and coffee shop get positive mentions too. Families using the pool and fitness facilities express satisfaction.
However, the hotel feels dated, with complaints about carpet stains, bathroom water damage, and mold. AC issues and inconsistent housekeeping are noted, and breakfast is seen as poor value outside weekend buffets.
Best for trips to MSU or downtown exploration.
Strengths
Close to MSU and downtown, many reviews praise easy access
Staff friendliness and helpfulness repeatedly mentioned
Rooms clean with comfortable beds commonly noted
Pretty lobby and convenient coffee shop get praise
Pool and fitness facilities satisfy reviewers
Good to Know
Dated hotel with complaints of dirty carpets, water stains, and mold
AC failures and housekeeping inconsistencies noted
Breakfast poor value, especially weekdays, repeated in reviews
Recommended For
Families — Near MSU with free kids policy, pool and fitness praised in reviews
Campus visitors — Close to university and downtown, easy access repeated
Business travelers — Central location and friendly staff highly rated
Couples — Quiet with comfortable beds mentioned
Ratings by Booking Site
Overall 7.9/10 · 4 sites · Based on 2,992 reviews
Guest Reviews
4 booking sites · 2,992 reviews
Frequently Mentioned
Trip.com
·
Family
Trip.com
·
Couple
Booking.com
·
Family
Expedia
·
Couple
Agoda
·
Solo
추천 영상
Nearby
Google MapsLoading map...
FAQ
How close is University Plaza Hotel to MSU?
Missouri State University is 2 min drive, walkable. Campus reviews praise easy access. Downtown and airport nearby too.
How's the staff service?
Most reviews say friendly and helpful. Quick check-in and good issue resolution repeated.
Room cleanliness okay?
Clean with comfy beds mostly, but some note carpet dirt or stains.
Breakfast satisfaction?
Weekend buffet decent but weekdays sandwiches poor value. Coffee shop well-liked.
Facilities dated?
Built 1972, renovated 2016, but rooms/bathrooms need update per reviews. Pool/gym good.
Parking convenient?
Paid on-site but crowded during conventions. Check ahead.