Hotel Analysis
Based on 2 sites · 4,538 reviews
Kuru & Hotel Suruga in Shizuoka is a 3-star wellness hotel famous for its large-scale onsen and sauna facilities. Guests enjoy the variety of baths and relaxation areas.
Reviews across booking sites repeatedly praise the 'best variety of onsen and saunas.' Many are satisfied with the friendly staff and clean facility maintenance. Diverse restaurant options in a food court style for easy ordering are frequently mentioned. Rooms with views of Mt. Fuji or the sea are popular.
However, some complain about cramped or dated rooms, and the barefoot indoor rule requires adjustment. Onsens get crowded on weekends or peak times, and lack of English signage inconveniences foreign guests. The location is a bit far from the station, so car or shuttle is essential.
It's suitable for travelers wanting to relax with onsen and saunas. Reviews show families, groups, and couples enjoying the facilities.
Strengths
Variety of onsen and saunas praised as the best for relaxation in repeated reviews
Many satisfied with friendly and bright staff responses
Diverse restaurant options and convenient ordering noted
Cleanly maintained facilities and Mt. Fuji/sea views impressive
Good to Know
Rooms feel cramped or dated, AC control inconvenient in complaints
Barefoot indoor rule hard to adjust to in reviews
Onsens crowded during peak times with many external visitors
Recommended For
Onsen lovers — Many reviews rave about the variety of baths and saunas
Families — Good for kids with diverse bath types praised
Groups — Abundant entertainment like restaurants, karaoke, games
Ratings by Booking Site
Overall 7.9/10 · 2 sites · Based on 4,538 reviews
Guest Reviews
2 booking sites · 4,538 reviews
Frequently Mentioned
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Kur and Hotel Suruga has received a rating of 8.1/10 from 749 guests.


