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Hotel Analysis
Based on 3 sites · 196 reviews
A 3-star small hotel in central Hanoi with just one room, offering a private feel. Guests most often mention it's 'clean and staff are friendly'.
Reviews across booking sites repeatedly praise room cleanliness and daily cleaning. Staff helpfulness and smiles stand out, and proximity to convenience stores and street food makes it convenient. Value for money is frequently noted.
However, some complaints about hallway or external noise, slow Wi-Fi, and breakfast portions/menu. Location in an alley can be hard to find initially.
Suitable for business travelers, couples, and families.
Strengths
Rooms are clean with daily cleaning mentioned repeatedly
Staff friendly and helpful in many reviews
Good value, near convenience stores and food spots
Comfortable beds and bright rooms often noted
Good to Know
Poor soundproofing with hallway/external noise complaints
Slow Wi-Fi mentioned in reviews
Breakfast menu and portions lacking
Recommended For
Business travelers — Clean rooms, friendly staff, free parking repeated in business reviews
Couples — Private single-room setup and cleanliness satisfy couples
Families — Free for kids policy and family-friendly features noted
Ratings by Booking Site
Overall 8.4/10 · 3 sites · Based on 196 reviews
Guest Reviews
3 booking sites · 196 reviews
Frequently Mentioned
Trip.com
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Couple
Trip.com
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Business
Trip.com
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Business
Agoda
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Solo
Agoda
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Couple
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FAQ
What are the check-in/check-out times at Keypad Hotel - Nhan Hoa?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Keypad Hotel - Nhan Hoa has received a rating of 8.7/10 from 10 guests.









