Hotel Analysis
Based on 3 sites · 4,044 reviews
This 5-star serviced apartment near Hanoi’s West Lake offers spacious, clean rooms with washers and kitchens ideal for longer stays. Guests frequently praise the friendly staff and their quick responses across review sites. Breakfast features fresh fruits and varied options, while the indoor pool and sauna help with relaxation. The quiet setting provides a break from Old Quarter noise.
It’s about 4km from downtown, so taxis or Grab are needed. Some mention the breakfast area feels cramped with limited variety.
Perfect for families, business travelers, and couples, with facilities great for kids’ swimming or work.
Strengths
객실이 넓고 깨끗하며 세탁기와 주방이 편리하다는 후기가 많다
직원들이 친절하고 요청에 빠르게 대응한다는 평가가 반복된다
조식이 신선하고 맛있다는 의견이 여러 사이트에서 나온다
실내 수영장과 사우나가 피로 풀기에 좋다는 평이 있다
올드 쿼터와 떨어져 조용하다는 점이 장점으로 꼽힌다
Good to Know
Location is far from downtown, making travel inconvenient
Breakfast area is cramped with limited menu options
Recommended For
Families — Spacious apartment rooms and indoor pool are great for kids, as per many reviews
Business travelers — Quiet setting, work-friendly facilities, and laundry praised in business reviews
Couples — Clean rooms, sauna, and helpful staff suit relaxation per guest feedback
Ratings by Booking Site
Overall 9.1/10 · 2 sites · Based on 4,044 reviews
Guest Reviews
2 booking sites · 4,044 reviews
Frequently Mentioned
Booking.com
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Family
Agoda
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Couple
Agoda
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Family
Trip.com
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Business
Agoda
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Solo
추천 영상
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FAQ
What are the check-in/check-out times at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment has received a rating of 9.1/10 from 2,454 guests.