Hotel Analysis
Based on 2 sites · 177 reviews
A modest 1.5-star pension in Hakuba. Guest reviews frequently mention the owners' kind service and delicious meals.
Reviews across sites repeatedly praise the family-like treatment from owners and hearty dinner and breakfast. Rooms are warm and clean, with good views of snow scenery and easy ski resort access. Shared bathrooms and baths are noted as well-maintained.
Some reviews point out odors in 1st-floor toilets, hygiene issues with shared slippers, and bathroom inconveniences. Convenience store is a bit far.
Families, couples, and groups often stay and feel at home.
Strengths
Owners' kind service and family-like treatment repeatedly mentioned
Hearty and delicious dinner and breakfast praised often
Rooms warm and clean with convenient ski access
Shared facilities well-maintained and clean
Good to Know
Odors in 1st-floor toilets mentioned
Shared slippers feel unhygienic
Shared bathrooms inconvenient and convenience store far
Recommended For
Couples — Homey coziness, tasty meals, and ski access praised
Families — Free for kids, kind service, family-friendly setup satisfied
Groups — Convenient shared facilities and owner support repeated
Ratings by Booking Site
Overall 8.9/10 · 2 sites · Based on 177 reviews
Guest Reviews
2 booking sites · 177 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Group
Agoda
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Couple
Trip.com
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Family
Trip.com
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Friends
Nearby
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FAQ
What are the check-in/check-out times at Pension Chau Chau?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Pension Chau Chau has received a rating of 9.0/10 from 128 guests.