Hotel Analysis
Based on 3 sites · 2,787 reviews
A 3-star hotel on the edge of Hanoi's Old Quarter. Guest reviews frequently highlight the convenient location and friendly staff.
Reviews across booking sites repeatedly praise staff for helping with taxi bookings, tour arrangements, and even retrieving lost items. Breakfast offers a varied buffet and made-to-order options with high satisfaction. It's a 5-minute walk to Hoan Kiem Lake, night market, and water puppet theater, making sightseeing easy. Right by the Sapa bus pickup, ideal for northern travelers.
Some mention street noise, hard mattresses, or small rooms. Occasional issues with AC or windowless rooms are noted.
Suits tourists, Sapa travelers, and solo visitors.
Strengths
Old Quarter edge location is a 5-min walk to Hoan Kiem Lake and night market, convenient for sightseeing per many reviews
Staff praised repeatedly for helping with taxis, tours, and retrieving lost items
Breakfast buffet and made-to-order options varied and tasty across sites
Rooms described as clean and spacious frequently
Right by Sapa bus pickup, great for northern trips per reviews
Good to Know
Some reviews mention street noise
Hard mattresses or high pillows complained about repeatedly
Small rooms or windowless ones found inconvenient
Recommended For
Solo travelers — High satisfaction with staff help and walkable sights in reviews
Sapa travelers — Right by bus pickup for easy access per many reviews
Couples — Good location and breakfast, but note room size comments
Friends — Tour booking help and nearby eateries convenient per reviews
Ratings by Booking Site
Overall 8.8/10 · 2 sites · Based on 2,787 reviews
Guest Reviews
2 booking sites · 2,787 reviews
Frequently Mentioned
Booking.com
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Couple
Booking.com
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Solo traveler
Agoda
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Solo traveler
Agoda
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Family with teens
Trip.com
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Friends
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FAQ
What are the check-in/check-out times at Hanoi Golden Moon Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hanoi Golden Moon Hotel has received a rating of 8.9/10 from 1,721 guests.