Hotel Analysis
Based on 4 sites · 12,139 reviews
A large resort ryokan in Hakone. Guest reviews most frequently mention the private onsen in rooms and public baths.
Reviews across booking sites repeatedly praise the 'clean onsen with great views.' Rooms are spacious with balcony mountain views often highlighted. Staff's friendly service, free ice cream and drinks in the lobby leave strong impressions. Buffet meals are consistently noted for variety and taste.
However, some complain about inconvenient access requiring bus or taxi. Check-in waits and some rooms overlooking parking lots are mentioned.
Great for families or couples seeking onsen relaxation. Especially satisfying with elders or kids.
Strengths
Private room onsen and balcony views impress many reviewers
Public onsens praised repeatedly for cleanliness and scenery
Buffet meals noted for variety and taste across reviews
Staff kindness and free lobby ice cream frequently mentioned
Rooms spacious and clean per multiple site reviews
Good to Know
Access inconvenient needing bus or taxi, per complaints
Long check-in waits mentioned in some reviews
Some rooms have parking lot views noted
Recommended For
Families — Onsen, free ice cream, and buffet praised for kids and elders
Couples — Private onsen and romantic views repeatedly enjoyed
Onsen lovers — Varied baths and sunrise/night views commonly praised
Ratings by Booking Site
Overall 9.1/10 · 4 sites · Based on 12,139 reviews
Guest Reviews
4 booking sites · 12,139 reviews
Frequently Mentioned
Agoda
·
Family with teens
Agoda
·
Couple
Expedia
·
Family
Booking.com
·
Couple
Trip.com
·
Couple
추천 영상
Nearby
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FAQ
What are the check-in/check-out times at Hakone Kowakien TEN-YU?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hakone Kowakien TEN-YU has received a rating of 9.1/10 from 3,740 guests.