Hotel Analysis
Based on 4 sites · 4,336 reviews
A 4-star ryokan-style hotel in Hakone features modern design with private onsen in rooms. Guests enjoyed relaxing with mountain views.
Reviews across sites repeatedly praise 'friendly and attentive staff.' The private onsen in the room is a highlight, with many mentioning serene balcony time. Dinner and breakfast are described as neat and tasty, though some found portions large or not to taste.
Access is uphill, making it tough with luggage. Public onsen is dark or less popular. Some rooms have complaints about cleanliness or upkeep.
Couples and groups often express intent to return, enjoying the private onsen and ambiance.
Strengths
Private onsen in rooms is comfortable with great views in many reviews
Staff praised for friendly and attentive service repeatedly
Modern room design and clean ambiance get compliments
Dinner and breakfast described as neat and tasty
Good to Know
Uphill walk to hotel makes luggage tough
Public onsen seen as dark or less appealing
Some rooms have cleanliness or upkeep issues
Recommended For
Couples — Many couples enjoy private onsen and romantic vibe
Groups — Reviews mention relaxing with friends in room lounge and onsen
Onsen lovers — Repeated praise for private onsen comfort and views
Ratings by Booking Site
Overall 9.0/10 · 5 sites · Based on 4,414 reviews
Guest Reviews
5 booking sites · 4,414 reviews
Frequently Mentioned
Agoda
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Group
Agoda
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Couple
Booking.com
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Solo
Expedia
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Solo
Trip.com
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Couple
추천 영상
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FAQ
What are the check-in/check-out times at Hakone Airu?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hakone Airu has received a rating of 8.9/10 from 245 guests.