Hotel Analysis
Based on 4 sites · 4,565 reviews
Hotel Kumamoto Terusa is a 3-star hotel in Kumamoto, located in a quiet neighborhood near Suizenji Park and the prefectural office. The most common praise in guest reviews is 'cleanliness.' Comments about well-maintained room cleaning and comfortable bedding repeat across booking sites.
Staff friendliness stands out. Reviews mention warm welcomes even for late check-ins, lending phone chargers, and detailed parking guidance. Breakfast buffets, both Japanese and Western styles, receive good marks. Guests who used the pool and fitness center enjoyed an active stay.
Some reviews note the facilities feel dated. Minor complaints include mold smells, dust, and empty humidifiers. It's far from Kumamoto Station but convenient by tram or bus.
Suits drivers or those exploring Suizenji Park. High satisfaction for short business trips or couples.
Strengths
Rooms are clean and bedding comfortable, repeated across sites
Staff friendly with attentive service in many reviews
Breakfast buffet tasty with good variety
Near Suizenji Park for walks, easy tram to downtown
Good to Know
Facilities dated with mold, dust, humidifier water issues
Parking fees extra and not always free
Far from Kumamoto Station, few nearby shops or eateries
Recommended For
Drivers — Parking available in quiet location, high satisfaction in car traveler reviews
Couples — Comfortable beds and friendly service repeated in couple reviews
Business travelers — Clean basic rooms suit short stays per reviews
Ratings by Booking Site
Overall 7.9/10 · 4 sites · Based on 4,565 reviews
Guest Reviews
4 booking sites · 4,565 reviews
Frequently Mentioned
Expedia
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Solo
Booking.com
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Business
Trip.com
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Friends
Agoda
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Couple
Agoda
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Group
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Kumamoto Terrsa has received a rating of 7.9/10 from 1,887 guests.