Hotel Analysis
Based on 3 sites · 6,955 reviews
A 3-star hotel near Chitose Airport in Sapporo. Reviews frequently mention the airport shuttle and public baths.
Across booking sites, guests repeatedly praise the staff's friendly attitude, free upgrades, and easy English communication. The public bath, sauna, and massage chairs are great for relieving fatigue, and the free lobby coffee and nearby convenience store are convenient. Breakfast buffet is tasty too.
However, some note the hotel feels dated with small or dusty rooms, and the bath being cramped or dirty. Smoking room mix-ups and shuttle time limits inconvenience groups.
Suitable for airport users or short stays.
Strengths
Many reviews praise the punctual and convenient airport shuttle
Staff are friendly, speak English, and provide free upgrades repeatedly mentioned
Public bath, sauna, and massage chairs are comfortable
Free lobby coffee and breakfast buffet are good
Convenience store and restaurants nearby make it easy to get around
Good to Know
Hotel and rooms feel dated, narrow or dusty complaints
Public bath is cramped, dark, or dirty in some reviews
Shuttle time limits split groups and cause inconvenience
Recommended For
Airport travelers — Shuttle and proximity praised for early/late flights
Solo travelers — Capsule rooms and baths are affordable and comfortable in reviews
Couples — Staff service and facility upgrades satisfying
Ratings by Booking Site
Overall 7.5/10 · 4 sites · Based on 7,028 reviews
Guest Reviews
4 booking sites · 7,028 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Family
Agoda
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Solo
Booking.com
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Solo
Expedia
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Solo
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FAQ
What are the check-in/check-out times at Hotel Grand Terrace Chitose?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel Grand Terrace Chitose has received a rating of 7.6/10 from 3,800 guests.