Hotel Analysis
Based on 4 sites · 16,257 reviews
A 4-star hotel right in front of Sapporo JR Station. The most mentioned point in guest reviews is the underground passage directly connecting to the station, allowing movement without getting wet from snow or rain.
Reviews across booking sites repeatedly praise 'clean and quiet rooms', 'friendly staff', and 'excellent breakfast buffet'. Winter travelers especially highlight the convenience of the underground mall connection, and free lounge access via membership is well-received. Families commend the seafood breakfast and spacious lobby.
However, small room sizes are frequently complained about, and some find luggage handling inconvenient due to stairs in the underground path. Reviews also mention bathroom issues, fridge noise, and clunky self check-in.
Suitable for business travelers, families, and solo guests prioritizing station access and cleanliness.
Strengths
Underground passage directly to JR Sapporo Station makes snow-free travel convenient, repeated in reviews
Rooms are clean, quiet with good soundproofing, frequent praise
Breakfast buffet especially fresh seafood is delicious, often mentioned
Friendly staff and free lounge access well-received
Self check-in is quick and convenient, many reviews
Good to Know
Rooms small, hard to unpack luggage, repeated complaints
Stairs in underground path make luggage handling inconvenient
Some rooms have fridge noise or dated bathrooms mentioned
Recommended For
Business travelers — Direct station access and clean rooms make travel and rest convenient, many reviews
Families — Breakfast buffet and underground mall access satisfy families, repeated reviews
Solo travelers — Self check-in and lounge convenient with great location
Winter travelers — Snow-free station access via underground praised heavily
Ratings by Booking Site
Overall 8.4/10 · 5 sites · Based on 16,411 reviews
Guest Reviews
5 booking sites · 16,411 reviews
Frequently Mentioned
Agoda
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Family with young children
Agoda
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Solo traveler
Expedia
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Couple
Booking.com
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Solo
Trip.com
·
Family
Nearby
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Sapporo Popular Tours & Activities
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Gracery Sapporo has received a rating of 8.6/10 from 10,019 guests.