Hotel Analysis
Based on 1 sites · 924 reviews
A 4-star hotel in Akasaka, Tokyo, established during the 1964 Olympics with a rich history. Guests frequently praise the attentive service and hospitality of the staff.
Reviews repeatedly mention 'friendly and helpful staff.' Rooms are spacious and comfortable after recent renovations, especially satisfying for families and groups with many options. Convenient metro access and diverse restaurants and shops inside the hotel.
However, some complaints about long check-in waits and inexperienced staff responses. Certain rooms are dim for remote work, and bathroom floors are slippery. Cigarette smoke from the smoking area sometimes reaches rooms.
Ideal for families, groups, and couples who value service and convenience.
Strengths
Staff's friendly service and hospitality praised repeatedly in reviews
Rooms are spacious and comfortable after recent renovations
Convenient metro access mentioned often
Diverse restaurants and shops inside satisfy guests
Good to Know
Long check-in waits and poor staff responses complained about
Some rooms too dim for remote work
Slippery bathroom floors and smoke smell from smoking area
Recommended For
Families — Many room options, spacious rooms, and restaurant convenience satisfy
Groups — Excellent service and convenient location praised repeatedly
Couples — Attentive staff and comfortable rooms highly rated
Ratings by Booking Site
Overall 9.1/10 · 1 sites · Based on 924 reviews
Guest Reviews
1 booking sites · 924 reviews
Frequently Mentioned
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FAQ
What are the check-in/check-out times at Hotel New Otani Tokyo?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel New Otani Tokyo has received a rating of 0.0/10 from 0 guests.