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Based on 1 sites · 2,304 reviews
A 4.5-star large resort hotel in the Makuhari area of Chiba. Guests frequently mention that 'rooms are spacious and clean.' Reviews repeatedly note the convenience of the pedestrian bridge connection to the train station.
Reviews across booking sites commonly praise 'friendly staff.' Family travelers highlight the convenience of the direct Narita Airport bus, and it's useful for business or event attendees near Makuhari Messe. Comments on comfortable beds and fast internet are common.
However, some reviews point out bathroom mold, dust, or cleaning inconveniences due to the aging facilities. Breakfast buffet fell short of expectations in some cases. End rooms or low-floor rooms had complaints.
It suits families, couples, and solo travelers well, especially those heading to the airport or attending conventions.
Many reviews say rooms are spacious and clean
Staff are friendly and responsive, repeated in reviews
Convenient pedestrian bridge to train station
Family reviews praise Narita Airport direct bus
Comfortable beds and fast internet
Aging facilities lead to bathroom mold and dust complaints
Inconvenient cleaning without checking lamp
Breakfast buffet value for money lacking
Families — Convenient airport bus and bike rentals, spacious rooms repeated
Business/Event attendees — Close to Makuhari Messe and station for easy access
Couples/Solo travelers — Comfortable beds and quiet location satisfaction
Overall 8.6/10 · 1 sites · Based on 2,304 reviews
1 booking sites · 2,304 reviews
Frequently Mentioned
Agoda
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Family with teens
Agoda
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Family with teens
Agoda
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Couple
Agoda
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Solo
Agoda
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Couple
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel New Otani Makuhari has received a rating of 8.7/10 from 1,239 guests.
