Hotel Analysis
Based on 4 sites · 1,895 reviews
A 3-star onsen hotel in Hakone's Gora area. Guests frequently mention the peaceful atmosphere in nature and comfortable onsen.
Reviews across sites repeatedly praise the excellent onsen with beautiful forest views from the outdoor bath. Renovated rooms are spacious, clean, and have comfy beds. Evening happy hour with free drinks and snacks, plus delicious meals, leave strong impressions. Staff kindness, shuttle convenience also often complimented.
Location requires uphill walk from Gora Station or cable car, so luggage-heavy travelers need to request shuttle in advance. Some note pre-renovation rooms or common areas feel dated. Evening dining outside is limited by shuttle hours, leading many to hotel meals.
Pattern suits couples, families, friends enjoying onsen relaxation and nature views.
Strengths
Excellent onsen facilities with beautiful forest views from outdoor bath frequently praised
Renovated rooms spacious, clean, comfy beds repeatedly noted
Evening happy hour free drinks/snacks and delicious meals impressive
Friendly staff and convenient shuttle service often mentioned
Good to Know
Steep uphill from Gora Station makes walking with luggage tough
Shuttle ends at 6pm limiting evening travel
Pre-renovation rooms or common areas feel dated
Recommended For
Couples — Onsen, views, comfy rooms satisfy romantic stays
Families — Spacious rooms, onsen, shuttle convenient for families
Friend groups — Happy hour and onsen great for groups
Onsen lovers — Outdoor bath nature views repeatedly praised
Ratings by Booking Site
Overall 8.2/10 · 5 sites · Based on 1,912 reviews
Guest Reviews
5 booking sites · 1,912 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Expedia
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Solo
Booking.com
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Couple
Trip.com
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Couple
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Marroad Hakone has received a rating of 8.1/10 from 701 guests.