Hotel Analysis
Based on 2 sites · 402 reviews
A 2-star traditional hotel in the Mashu area of Kushiro. Guests frequently mention the friendly staff and onsen facilities in reviews.
Reviews across booking sites repeatedly praise 'friendly and helpful staff.' Many note pickups in snow and luggage assistance. The onsen is available 24/7 and warm, great for relieving fatigue. Rooms are clean but have an old Showa-era style.
Some complaints include a shabby exterior with dirty windows and noise issues. Wi-Fi is weak in rooms, and shampoo options are limited.
Suits travelers wanting to relax with onsen.
Strengths
Many reviews praise friendly and quick staff responses
Onsen is warm and 24/7 available, great for relieving fatigue
Rooms are clean with thorough cleaning
Good value for money with free pickup service
Good to Know
Shabby exterior and dirty windows noted
Old facilities cause noise and weak room Wi-Fi
Bathrooms narrow and limited shampoo types
Recommended For
Solo travelers — Many enjoy relaxing with onsen
Couples — Peaceful time in traditional vibe and onsen
Onsen lovers — 24/7 access and warmth frequently mentioned
Ratings by Booking Site
Overall 7.5/10 · 2 sites · Based on 402 reviews
Guest Reviews
2 booking sites · 402 reviews
Frequently Mentioned
Expedia
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Solo
Agoda
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Solo traveler
Agoda
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Couple
Agoda
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Solo traveler
Agoda
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Couple
Nearby
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FAQ
What are the check-in/check-out times at Hotel Mashu?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel Mashu has received a rating of 7.1/10 from 124 guests.