Hotel Analysis
Based on 4 sites · 8,438 reviews
A 4-star hotel in Saitama Shintoshin. Right next to JR Shintoshin Station and Saitama Super Arena, reviews from event-goers and business travelers frequently praise the convenient location.
Reviews across booking sites repeatedly mention friendly and responsive staff. Rooms are clean with good soundproofing and quiet. Beds and pillows are comfortable, and window views are nice. Convenience stores, cafes, and restaurants in the same building make dining and shopping easy.
Some reviews note rooms are small like typical Japanese hotels and temperature control issues. A few mention staff's limited English.
Ideal for Saitama Super Arena concert attendees or business travelers using the station.
Strengths
Direct access to Shintoshin Station and Saitama Super Arena makes post-concert travel easy, repeated in reviews
Staff friendly and responsive, noted across sites
Rooms clean with good soundproofing and quiet
Comfortable beds, pillows, and nice window views mentioned often
Breakfast buffet varied and tasty in many reviews
Good to Know
Rooms small like typical Japanese hotels in some reviews
AC hard to adjust when hot, windy and cold in winter
Some staff have limited English
Recommended For
Concert/Live attendees — Direct to Saitama Super Arena, easy access before/after, good soundproofing in reviews
Business travelers — Right at Shintoshin Station, convenient transport and quiet rooms
Families — Spacious rooms available, kids enjoy train views
Couples — Upper floors have nice views and nightscapes
Ratings by Booking Site
Overall 8.9/10 · 4 sites · Based on 8,438 reviews
Guest Reviews
4 booking sites · 8,438 reviews
Frequently Mentioned
Booking.com
Agoda
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Family with teens
Agoda
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Solo
Trip.com
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Friends
Expedia
Nearby
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FAQ
What are the check-in/check-out times at Hotel Metropolitan Saitama-Shintoshin?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel Metropolitan Saitama-Shintoshin has received a rating of 9.1/10 from 2,922 guests.