Hotel Analysis
Based on 4 sites · 10,257 reviews
This 4-star hotel is directly connected to Yamagata Station. Guests frequently mention how convenient it is to be 'right at the station,' making it reassuring even on snowy or rainy days without needing an umbrella.
Across booking sites, reviews repeat that 'rooms are spacious and clean.' South Tower rooms are especially noted as new and quiet, with many enjoying mountain or snow views from the window. Front desk staff are friendly, with many speaking English, suiting international travelers. Breakfast options like Japanese set meals or buffets get high satisfaction.
Some complaints note parking height limits (155cm) requiring affiliated lots. Rare mentions of dirty sheets or room assignment errors appear.
Strengths
Directly connected to Yamagata Station, convenient even on snowy/rainy days per many reviews
Rooms spacious and clean, South Tower quiet with great views repeatedly noted
Friendly front desk staff, English speakers, quick check-in praised
Breakfast with Japanese set or buffet options, tasty per reviews
Good to Know
Stereo parking height limit 155cm requires affiliated lot, some complaints
Rare reviews of dirty sheets or room assignment errors
Recommended For
Business/Solo Travelers — Station direct + quick check-in + clean rooms for stress-free stays per reviews
Families/Groups — Spacious rooms and luggage storage convenient even with lots of bags, repeated feedback
Ski/Onsen Visitors — Close to Zao Onsen bus stops for easy round trips noted
Ratings by Booking Site
Overall 9.0/10 · 4 sites · Based on 10,257 reviews
Guest Reviews
4 booking sites · 10,257 reviews
Frequently Mentioned
Agoda
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Family with teens
Agoda
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Solo
Agoda
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Solo
Expedia
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Solo
Trip.com
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Business
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Metropolitan Yamagata has received a rating of 9.3/10 from 5,203 guests.