Hotel Analysis
Based on 4 sites · 8,711 reviews
A large 4-star hotel in Matsumoto, Japan. Guests frequently mention that it's a convenient 5-7 minute walk from Matsumoto Station, with free shuttle service praised across reviews.
Common across booking sites are comments on 'friendly and attentive staff.' Stories of luggage taken to rooms ahead of check-in or sandwich boxes provided when missing breakfast stand out. Rooms are described as spacious and clean, with breakfast buffets noted for variety and taste. Linked onsen shuttles are popular with families.
Some reviews note rooms feel dated, smoking room assignment errors, AC control issues, and paid parking as drawbacks. Strict check-in times are also mentioned.
Suitable for families, couples, and business travelers focused on Matsumoto sightseeing and transit.
Strengths
Convenient 5-7 min walk from Matsumoto Station with free shuttle praised repeatedly
Staff's friendly and attentive service highly rated across reviews
Rooms spacious, clean, and beds comfortable as per many reviews
Breakfast buffet variety and taste frequently impressive
Linked onsen shuttle great for families
Good to Know
Rooms feel dated and small in some reviews
Smoking room assignment errors and AC control issues noted
Paid parking and strict check-in times complained about
Recommended For
Families — Spacious rooms, onsen shuttle, and breakfast satisfaction common
Couples — Station proximity and staff service praised for convenience
Business travelers — Shuttle and clean rooms suit transit and rest
Groups — Large hotel facilities and spacious rooms convenient
Ratings by Booking Site
Overall 8.7/10 · 5 sites · Based on 8,770 reviews
Guest Reviews
5 booking sites · 8,770 reviews
Frequently Mentioned
Expedia
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Couple
Trip.com
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Family
Agoda
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Couple
Booking.com
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Solo
Expedia
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Couple
Nearby
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FAQ
What are the check-in/check-out times at Hotel Buena Vista?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel Buena Vista has received a rating of 8.7/10 from 3,555 guests.