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Hotel Analysis
Based on 2 sites · 54 reviews
Hotel Empress is located in the Tebrau area of Johor Bahru. Guest reviews often mention that it's convenient for meals and getting around due to nearby restaurants and convenience stores.
Reviews across booking sites repeatedly note 'late check-in possible with plenty of nearby eateries' and 'affordable for business trips or staycations'. Some say it's 'fine'.
Cleanliness issues are common complaints. Rooms are dirty, sheets and bathrooms smell, no water or toilet paper in several cases. No elevator is inconvenient, and night staff are rude according to mentions.
Strengths
Plenty of nearby restaurants and convenience stores for easy dining and shopping
Good to Know
Poor room cleanliness with repeated complaints on dirty sheets, bathrooms, and odors
No water, no toilet paper, no elevator causing inconvenience
Night staff rude during late check-ins per multiple reviews
Recommended For
Business travelers — Late check-in ok and nearby amenities suit short stays
Staycationers — Affordable with plenty of nearby spots for relaxation per reviews
Ratings by Booking Site
Overall 6.5/10 · 2 sites · Based on 54 reviews
Guest Reviews
2 booking sites · 54 reviews
Frequently Mentioned
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Couple
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FAQ
What are the check-in/check-out times at Hotel Empress?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel Empress has received a rating of 6.3/10 from 48 guests.