Hotel Analysis
Based on 4 sites · 8,245 reviews
A classic 4.5-star hotel on the riverside in central Niigata. Guests often mention 'clean and spacious rooms despite the building's age,' with many praising the Bandai Bridge and river views.
Across booking sites, 'kind and attentive staff service' is repeatedly highlighted. Front desk upgrades, taxi guidance, and warm hospitality stand out. Breakfast gets rave reviews for Koshiikari rice tasting and abundant buffet. Beds are comfortable with good soundproofing.
However, the aging facilities are noted. Some reviews mention poor WiFi and breakfast wait times. Occasional noise or odor complaints in certain rooms.
Ideal for tourists and business travelers enjoying river views and service.
Strengths
Staff's kind and attentive service repeatedly mentioned in reviews
Spacious, clean rooms and comfortable beds provide comfort
Breakfast buffet's Koshiikari rice tasting and abundance highly praised
Bandai Bridge and river views impress many guests
Good to Know
Building and facilities feel dated in reviews
Unstable WiFi connection complaints recur
Long breakfast wait lines noted
Recommended For
Business travelers — Staff service and comfortable rooms highly satisfying in business reviews
Tourists — River views and access to shopping/dining praised often
Couples — Classic ambiance and night views feel romantic
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 8,245 reviews
Guest Reviews
4 booking sites · 8,245 reviews
Frequently Mentioned
Agoda
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Business traveler
Agoda
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Family with teens
Trip.com
·
Family
Expedia
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Solo
Booking.com
·
Couple
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Okura Niigata has received a rating of 8.4/10 from 3,429 guests.