Hotel Analysis
Based on 4 sites · 2,570 reviews
A 3-star ryokan-style hotel nestled in the mountains of Hakone. Guests frequently praise the 'excellent onsen,' especially the private ones available for free use.
Reviews across sites highlight 'spacious and clean rooms,' 'stunning views of Mt. Fuji or Lake Ashi,' and convenient access to cable cars and pirate boats. The bus stop right outside makes Hakone sightseeing easy. Staff friendliness is often commended.
However, many note the building and bathrooms feel dated and old. Few restaurants or shops nearby require bus trips for dining, and hotel restaurant needs advance booking. English communication can be challenging.
Best for couples or families seeking onsen relaxation.
Strengths
Many reviews praise the free private onsen access and quality
Rooms are spacious and clean for Japanese standards
Impressive Mt. Fuji or Lake Ashi views
Convenient for cable car, boats, and bus stop right outside
Staff friendliness frequently mentioned
Good to Know
Building and bathrooms feel dated and old in many reviews
No nearby restaurants or shops, inconvenient for outings
Hotel restaurant hard to use without reservation
Recommended For
Couples — Quiet mountain location and private onsen highly satisfying
Families — Spacious rooms and onsen facilities praised in family reviews
Onsen lovers — Quality and availability of public/private onsens frequently commended
Ratings by Booking Site
Overall 7.9/10 · 4 sites · Based on 2,570 reviews
Guest Reviews
4 booking sites · 2,570 reviews
Frequently Mentioned
Booking.com
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Solo
Trip.com
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Family
Trip.com
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Couple
Agoda
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Solo
Expedia
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Solo
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Kagetsuen has received a rating of 7.8/10 from 255 guests.