Hotel Analysis
Based on 3 sites · 2,926 reviews
This 3.5-star hotel is right by Hanoi’s West Lake. Guest reviews frequently mention the lake view and proximity to walking paths.
Across booking sites, room cleanliness and daily housekeeping get repeated praise. Staff friendliness and amenities like kitchenettes and washers are satisfying. Business travelers and couples commonly note easy access to lakeside cafes and restaurants.
Some reviews point out moldy or sewer smells, hard beds, limited breakfast options, small bathrooms with leaky doors.
It suits couples or families wanting to stroll by the lake in peace.
Strengths
Repeated reviews praise lakeside location for walks and views
Room cleanliness and daily housekeeping praised across reviews
Staff friendliness and help with check-in/pickup noted often
Kitchen, washer, WiFi practical per business/couple reviews
Good value for money in solo/family feedback
Good to Know
Some rooms have repeated complaints of mold, sewer, smoke smells
Hard beds and dirty towels/bedding noted
Limited breakfast options and cleanliness issues mentioned
Recommended For
Couples — Many reviews note romantic lake views and nearby walks
Families — Clean, free for kids policy, convenient location in family reviews
Business travelers — Repeated mentions of airport pickup and business conveniences
Solo travelers — Good value and quiet atmosphere praised
Ratings by Booking Site
Overall 8.1/10 · 3 sites · Based on 2,926 reviews
Guest Reviews
3 booking sites · 2,926 reviews
Frequently Mentioned
Booking.com
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Couple
Trip.com
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Family
Trip.com
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Couple
Agoda
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Couple
Agoda
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Family
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FAQ
What are the check-in/check-out times at 22Land Moon West Lake?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
22Land Moon West Lake has received a rating of 8.1/10 from 2,061 guests.