Hotel Analysis
Based on 3 sites · 25 reviews
Located in Fulton, Missouri, this property is situated near major medical centers and local colleges. However, guest reviews overwhelmingly point to significant issues regarding facility aging and maintenance.
Common complaints across multiple booking platforms include poor cleanliness and equipment failure. Guests frequently report broken furniture, musty odors, and non-functional heating, cooling, and plumbing systems, indicating that basic accommodation standards are not being met.
Furthermore, many guests have reported negative experiences with service, including delayed security deposit refunds, long check-in wait times, and unprofessional staff interactions. Concerns regarding noise and overall lack of hygiene are consistently highlighted in recent feedback.
Strengths
Convenient location near major medical centers and local colleges
Good to Know
Poor cleanliness and maintenance, including broken furniture and musty odors
Frequent failures of essential equipment such as HVAC and plumbing
Delayed security deposit refunds and inefficient check-in service
Recommended For
Not Recommended — Due to recurring negative feedback regarding facility maintenance and service, this property is not recommended for travelers.
Ratings by Booking Site
Overall 4.4/10 · 2 sites · Based on 25 reviews
Guest Reviews
2 booking sites · 25 reviews
Frequently Mentioned
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General
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FAQ
Many guests have reported poor hygiene, musty odors, and a lack of proper cleaning in the rooms. It is frequently noted that the property does not meet standard cleanliness expectations.
There are recurring complaints about broken equipment, including HVAC systems, toilets, and televisions. Guests often find that facilities are not maintained or checked before check-in.
Several guests have reported significant delays or issues with receiving their security deposit back, often requiring multiple follow-up calls.
While the location is considered convenient due to its proximity to medical centers and colleges, guest satisfaction with the hotel's internal environment remains very low.
Reviews indicate that breakfast is either not provided or extremely limited. It is not recommended for those expecting a standard hotel breakfast.