Hotel Analysis
Based on 4 sites · 3,879 reviews
A 4-star business hotel in central Kumamoto. Guest reviews repeatedly praise the rooms as spacious and clean for a Japanese hotel. Rooms with river or city views are impressive.
Reviews across sites highlight friendly staff service, large beds, and comfortable bedding. Breakfast buffets are often noted as delicious and varied. Business travelers and tourists commonly mention the convenient 10-minute walk from Kumamoto Station.
However, some note the location is a bit far from the station or downtown, requiring taxis or trams. Winter central heating made rooms too hot, and weak WiFi complaints appear. Non-smoking rooms with smoke smell also mentioned.
Strengths
Rooms are spacious and clean for Japanese hotels, many reviews say
Staff are friendly and responsive, repeated praise
Comfortable beds and bedding with great river views commonly mentioned
Breakfast buffet is delicious and varied, per reviews
Good to Know
Location far from station or downtown, inconvenient travel noted
Central heating too hot in winter, repeated complaints
Weak or unstable WiFi mentioned multiple times
Recommended For
Business travelers — 10-min walk to station, spacious rooms, friendly staff repeatedly mentioned
Couples — River views, comfortable bedding, high service satisfaction in reviews
Families — Large rooms and Kumamon-themed rooms praised in family reviews
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 3,879 reviews
Guest Reviews
4 booking sites · 3,879 reviews
Frequently Mentioned
Trip.com
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Solo
Trip.com
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Couple
Expedia
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Solo
Agoda
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Group
Booking.com
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Solo
추천 영상
Nearby
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FAQ
What are the check-in/check-out times at ANA Crowne Plaza Kumamoto New Sky By IHG?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
ANA Crowne Plaza Kumamoto New Sky By IHG has received a rating of 8.4/10 from 1,297 guests.