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Hotel Analysis
Based on 4 sites · 469 reviews
This 2-star boutique hotel sits in the heart of Hanoi's Old Quarter, right by St. Joseph's Cathedral, making it ideal for sightseeing and dining as repeatedly noted in reviews across booking sites.
Guests love the friendly staff and their quick help. Rooms are often called clean with spacious bathrooms, and it's a 6-minute walk to Hoan Kiem Lake with easy access to nearby restaurants and cafes. Wi-Fi is reliable too.
Some reviews mention ants or bugs, unemptied trash, and weak water pressure. Poor soundproofing lets in street noise or elevator sounds, and it can get loud near the weekend food court.
It's a good value for short trips or couples seeking a private, small-hotel vibe.
Strengths
Central Old Quarter location near St. Joseph's Cathedral and lake makes sightseeing and dining convenient, repeated in reviews
Staff friendly with quick responses like room changes, highly satisfying
Rooms clean with spacious bathrooms and stable Wi-Fi commonly praised
Plenty of nearby restaurants and cafes for options, frequently mentioned
Good to Know
Ants or bugs appear and trash not emptied in several complaints
Poor soundproofing lets in street or elevator noise per reviews
Weak water pressure and no hot water sometimes mentioned
Recommended For
Couples — Convenient location and friendly staff make it great for short romantic trips per reviews
Solo travelers — Good value in Old Quarter center, highly rated by solo tourists
Business travelers — Easy access to stations and sights nearby, positive business reviews
Short-stay visitors — Clean rooms and service suit brief stays, repeated praise
Ratings by Booking Site
Overall 8.7/10 · 2 sites · Based on 469 reviews
Guest Reviews
2 booking sites · 469 reviews
Frequently Mentioned
Booking.com
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Solo
Agoda
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Couple
Trip.com
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Couple
Agoda
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Solo
Booking.com
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FAQ
What are the check-in/check-out times at Bay Luxury Hotel & Spa - No1 Ngo Huyen?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Bay Luxury Hotel & Spa - No1 Ngo Huyen has received a rating of 8.9/10 from 244 guests.