Hotel Analysis
Based on 4 sites · 1,709 reviews
This is a 2.5-star hotel located in the western part of Indianapolis. Guest reviews are sharply divided; while some long-term guests appreciate the friendly staff and the value of the complimentary breakfast, many others express strong dissatisfaction regarding the aging facilities and maintenance issues.
Across various booking platforms, it is consistently noted that the staff are friendly and helpful. Additionally, the hotel's convenient location, with numerous restaurants and shops nearby, is frequently highlighted as a positive aspect.
On the other hand, maintenance issues are a recurring theme in reviews. Frequent complaints include broken elevators, visible repair marks in rooms, and inconsistent cleanliness. Some guests have also noted issues with odors or outdated furniture, so prospective guests should be aware of these conditions.
Strengths
Many guests praise the front desk staff for being friendly and helpful
High satisfaction with the complimentary daily breakfast service
Convenient location with easy access to nearby restaurants and shops
Good to Know
Frequent reports of the elevator being out of service for an extended period
Complaints about aging facilities, including broken furniture and visible repair marks
Inconsistent cleanliness and reports of odors in some rooms
Recommended For
Long-term guests — Reviews suggest high satisfaction for long stays due to friendly service and complimentary breakfast.
Budget-conscious travelers — Suitable for those who prioritize low cost and location over modern facilities.
Ratings by Booking Site
Overall 6.2/10 · 4 sites · Based on 1,709 reviews
Guest Reviews
4 booking sites · 1,709 reviews
Frequently Mentioned
Agoda
·
Solo traveler
Booking.com
·
Other
Trip.com
·
Solo traveler
Nearby
Google MapsLoading map...
FAQ
Yes, a complimentary continental breakfast is served daily, including items like waffles, eggs, and sausages.
There have been recurring reports in reviews regarding elevator malfunctions. It is recommended to check with the hotel before your stay.
Yes, the hotel is located near various restaurants and shopping centers, making it convenient to access by walking or driving.
Opinions vary. While some guests find the rooms clean, others have reported issues with maintenance or odors in certain rooms.
Most guests have provided very positive feedback regarding the friendliness and helpfulness of the staff.