Hotel Analysis
Based on 4 sites · 1,879 reviews
Located in Townsend, Best Western Cades Cove Inn is a suitable choice for travelers planning to explore the Great Smoky Mountains National Park. Guests generally leave positive reviews regarding the cleanliness of the rooms, the spacious layout, and the comfort of the bedding.
Many reviews highlight the friendliness of the staff and satisfaction with the breakfast service. The excellent accessibility to the national park is frequently cited as the hotel's biggest advantage.
However, there are mixed opinions regarding strong air freshener scents in some rooms, facility aging, and cleanliness. Additionally, some guests noted the absence of coffee pots in rooms and occasional malfunctions in certain facilities, so it is worth considering these points when booking.
Strengths
Very convenient access to Great Smoky Mountains National Park
Staff are friendly and helpful
Rooms are spacious and bedding is comfortable
High satisfaction with the breakfast service
Good to Know
Discomfort due to strong air freshener scents in rooms
Issues with cleanliness or aging facilities in some rooms
No coffee pots provided in the rooms
Recommended For
National Park Visitors — High satisfaction due to excellent accessibility to the Great Smoky Mountains National Park
Families — Spacious rooms and complimentary breakfast are noted as practical choices for family travelers
Ratings by Booking Site
Overall 8.1/10 · 4 sites · Based on 1,879 reviews
Guest Reviews
4 booking sites · 1,879 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Best Western Cades Cove Inn has received a rating of 8.7/10 from 20 guests.