Hotel Analysis
Based on 4 sites · 2,445 reviews
Located in Downers Grove, this hotel is a frequent choice for travelers seeking convenient access to the highway and reasonable pricing. Guests consistently express high satisfaction with the breakfast service, which features rotating menu options, and often praise the cleanliness and spaciousness of the rooms.
However, there is some inconsistency in service quality. Some guests have noted issues with front desk responsiveness and room assignment processes, while occasional feedback regarding facility aging and noise levels also appears.
Overall, it is a suitable choice for business travelers prioritizing value or families visiting nearby shopping centers and attractions. Thanks to modern renovations in the lobby and rooms, guests can expect a more comfortable stay than the hotel's older reputation might suggest.
Strengths
High satisfaction with the rotating daily breakfast menu
Convenient location near the highway for easy travel
Frequent praise for spacious and well-maintained rooms
Good to Know
Inconsistent service quality from front desk staff
Signs of aging found in some rooms or facilities
Occasional confusion during the check-in process, such as room assignment errors
Recommended For
Value-conscious travelers — High satisfaction among business and family travelers due to reasonable pricing and included breakfast
Road trippers — Optimal accessibility for travelers frequently using the highway, as it is located right next to it
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 2,445 reviews
Guest Reviews
4 booking sites · 2,445 reviews
Frequently Mentioned
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Couple
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Family
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Best Western Chicago - Downers Grove has received a rating of 8.1/10 from 63 guests.